19th Jan 2019

When your messenger subscribers are getting large, it’s better to segment your list for broadcasting to different segment.
You can only segment / add label to those users who have sent message after enabling bot from BOT Inboxer.

There are 3 different ways to segment subscribers by adding labels to messenger subscribers.

1. Using Messenger Engagement Add-on, Add label during entry point in messenger.
2. Add labels based on users post back button click in messenger.
3. Manually assign labels to subscribers.



Using Messenger Engagement Add-on, Add label during entry point in messenger:

There are five messenger entry point plugin is available in Messenger Engagement add-on. Each plugin there is option to add labels. That means if any user send message through that particular messenger plugin, then that user will be added into the labels you have set.



Add labels based on users post back button click in messenger

In BOT post-back manager, you can set labels for post back. When users will click on that post-back, that user will be added into the labels you set.



Watch the instruction video also here :


Manually assign labels to subscribers

You can also assign labels manually to subscribers. For this go to Messenger Broadcaster-> Subscribers Menu.
Now choose subscribers & select, then click on Bulk Label Assign, Then Assign Label.



 



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