Installation

Upload Add-on Zip Package


Login as admin and go to System > Add-on Manager menu

 

This page shows all available (activated/deactivated) add-ons that have been uploaded. Click Install add-on button to start installation process.

 

It's time to upload the add-on zip package. Click Upload button to browse and upload the zip package. After you upload add-on file you will be taken to add-on manager page, you need to active the add-on there.

SERVER SETUP

Before uploading file, make sure application/modules folder have write permission (755), mkdir + ZipArchive functions are enabled in your server and also make sure php settings for uploading files are large enough to upload the add-on zip file, otherwise it may generate errors. You can contact your hosting provider for help.

If you are having trouble uploading using our uploader, then you can simply upload add-on zip file in application/modules folder manually using cpanel file manager & extract it there. Make sure you delete the zip file after extracting and also make sure there is no extra files in the application/modules folder except the add-on folders, otherwise it will generate errors.

Activate Add-on

Now you can see the add-on listed here but it has not been activated yet. The last step is to click the Activate button and put your purchase key to activate. You will get a success message after put your purchase code & submit. It's done, enjoy your new features.

 

Some common error while activating
Something went wrong. cURL is not working.
cURL extension is not installed or enabled in server. Please contact your hosting provider regarding this issue.
Purchase code is not valid or already used.
Not a valid purchase code entered or it's a valid purchase code but for another item or it's a valid purchase code & also for this add-on but has been already used in another domain. You can login to your Xerone IT customer panel (https://xeroneit.net/login) and can reset your purchase code from there if you get "already used" error.
Add-on controller has not been provided or Add-on controller not found.
The add-on file is corrupted or you uploaded a random zip file by mistake. Delete the corrupted or wrong file form application/modules folder manually using cpanel file manager or a ftp client and upload correctly again from System > Add-on manager menu.
Add-on is already active. Duplicate unique name found.
System found two add-on files of same add-on. Delete the last uploaded add-on from System > Add-on manager menu.
No error, it's loading forever
It can happen for base_url issue in ajax call. Try setting your website base url in application/config/config.php. Your base_url should look like https://example.com/ or https://example.com/something/ . Please remember that the ending / is a must. If setting base_url does not work then open browser inspector and see if there is any error there or contact our suport desk.
Set base_url in config.php
$config['base_url'] = "https://example.com/";

 

Changes

The add-on will affect the system in many places. Let's have a short tour about where the new features to be found.

 

New blocks under "Messenger Bot"
screenshot

 

New blocks under "Subscriber Manager > Bot Subscribers > Subscriber Actions"
screenshot