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  • eyvann

    23 days ago

    i see the demo
    is this can send auto inbox when some one comment on our instagram post like facebook?

    and the collecting email/phone leads using classic editor is not working
    it just working using flow builder only

    • ranzu84 Team

      22 days ago

      Yes, we can send a private reply to the commenter.
      We can use both the Classic editor and Visual Flow Builder to collect phone or email.

      The thing is, we can only use buttons with a generic template and with a carousel. When creating the bot using a classic editor, select the reply type as a generic template. In the generic template, there is a button. Select the button type as email or phone and put a Button Text.

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