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Comment & inbox reply will skip replying for the specific post which have already auto reply campaign set using XeroChat core auto reply feature. Comment & inbox reply does not work for comments posted by a page, it only works for comments by people.
Comment & Inbox Reply
Multiple Reply
If you set this option to yes, it will reply every time a user comment in any post of your page, otherwise will reply only the first comment of each commenter in any post.
Comment Reply
If you only want inbox reply and do not want comment reply then set this to no.
Like on Comment
If you set this option to yes, it will like every comment as page of any post of the Facebook page.
Generic Reply
Generic reply means same reply for everyone, no comment filtering applicable. It's simple, just provide message for comment reply and inbox private reply. Everyone will get same reply no matter whatever they comment. The reply supports spintax and you can embed commenter name variable inside reply message. Tagging user is also possible for comment reply only, not for inbox private reply.
Filtering Word/Sentence Reply
If you choose this option then you can define multiple comma separated filtering word/sentence like if someone comment "hi or holla" it will reply "hello", if someone comment "thank you" it will reply "welcome". You can add up to 20 filtering word sets. The reply supports spintax and you can embed commenter name variable inside reply message. Tagging user is also possible for comment reply only, not for inbox private reply. Also you can set a reply if no filtering word match found, a generic reply for rest of comments.