Introduction

You will find this block under Comment Automation > Automation Campaign menu. Here you can set comment & inbox reply campaign and auto like & share campaign for full page. The term "full page" means one settings will work for whole Facebook page. It's a webhook based quick process.

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Comment & inbox reply will skip replying for the specific post which have already auto reply campaign set using XeroChat core auto reply feature. Comment & inbox reply does not work for comments posted by a page, it only works for comments by people.

 

Comment & Inbox Reply

Multiple Reply


If you set this option to yes, it will reply every time a user comment in any post of your page, otherwise will reply only the first comment of each commenter in any post.

Comment Reply


If you only want inbox reply and do not want comment reply then set this to no.

Like on Comment


If you set this option to yes, it will like every comment as page of any post of the Facebook page.

Generic Reply


Generic reply means same reply for everyone, no comment filtering applicable. It's simple, just provide message for comment reply and inbox private reply. Everyone will get same reply no matter whatever they comment. The reply supports spintax and you can embed commenter name variable inside reply message. Tagging user is also possible for comment reply only, not for inbox private reply.

 

Filtering Word/Sentence Reply


If you choose this option then you can define multiple comma separated filtering word/sentence like if someone comment "hi or holla" it will reply "hello", if someone comment "thank you" it will reply "welcome". You can add up to 20 filtering word sets. The reply supports spintax and you can embed commenter name variable inside reply message. Tagging user is also possible for comment reply only, not for inbox private reply. Also you can set a reply if no filtering word match found, a generic reply for rest of comments.

 

 

Auto Like/Share

This feature can auto like any new post of your page as your other pages and also can auto share any new post of your page as your other pages. It's very simple, just select pages you want to hit like with and pages you want to share the new posts. Using enough share delay can be very useful for large number of share & avoid spamming.