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  • mahmudayaz

    5 years ago

    After getting all above mentioned approvals, when i turn on my app on live mode, all permission which was approved, gone from the "My Permissions and Features"

    Any idea how to resolve this issue?

    • xeroneitbd Admin

      5 years ago

      Because you didn't do business verification & signed supplementary contract . Make sure to submit for business verification , it's should be under Facebook app's Settings->Basic

    • mahmudayaz

      5 years ago

      Okay got it. and one more question. how background sync work? what if two pages at the same time start for background sync. and only one sync is working other one is not? and is there any way to stop the sync?

    • xeroneitbd Admin

      5 years ago

      One will work, other stop & each time cron job takes one page for syncing. As it's for large list of page's & avoid any server error due to large list, so each time it will work for one page & import 500 subscribers each time & gradually import all. No way to stop it right now.

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