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  • enanlim

    4 years ago

    Hi. I was able to reconnect to facebook but after some time of getting my bot up and running in development mode, it stopped. I am not getting any errors both in facebook and xenechat cms but i am not getting the bot replies on messenger.

    I have 2 messenger bots in development for 2 different apps. I should be able to create multiple messenger bots for different facebook apps right?

    • xeroneitbd Admin

      4 years ago

      Don't use two different apps with same settings of webhook. That's another reason for disabling webhook by Facebook .

    • enanlim

      4 years ago

      I have removed the web hooks from the other app and only using the web hook redirect urls in 1 app but I am still not getting the app messenger responses. I tested the callback URL in my server by clicking 'Test' on webhook page on FB dashboard but didn't see any call in the logs. There's actually nothing in the log. How can I check that there's a connection between my server and web facebook messenger?

    • enanlim

      4 years ago

      Also, XenoChat allows to enable multiple Bot flows for multiple facebook messenger apps. There's a screen on XenoChat that allows you to switch on or switch off the Bot. If multiple apps are under the same facebook account, then the same webhook url will be used since XenoChat only generates 1 webhook url. Therefore the multiple apps will have the same webhook settings.

    • enanlim

      4 years ago

      Also, XenoChat allows to enable multiple Bot flows for multiple facebook messenger apps. There's a screen on XenoChat that allows you to switch on or switch off the Bot. If multiple apps are under the same facebook account, then the same webhook url will be used since XenoChat only generates 1 webhook url. Therefore the multiple apps will have the same webhook settings.

    • xeroneitbd Admin

      4 years ago

      XeroChat doesn't allow to enable multiple BOT for same pages. You can add multiple Facebook APP with same settings & import same account with multiple app. But you can't enable same page twice for Messenger BOT.

      Thanks

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