18th Apr 2020

You may encounter webview loading issue in mobile device for ChatPion Ecommnerce or WebView Form. When clicking on button, that doesn't trigger the webview & nothing happened in mobile but working fine in Desktop.

It's actually a issue happened randomly & can be fixed very easily.

Go to Facebook pages Settings -> Messenger Platform/Advanced Messaging -> White Listed Domains ,

Then if already your domain is there, remove it & put it again with https & save. It should solve the issue. If it subdomain, then put the subdomain also .

Then try bot reply again & click on webview button, it should work.


Xerone IT Team

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