7th Sep 2020

First of all you have to “Enable Instagram Reply” from “System->Settings->General Settings” section. Check the image below.

Now you have to enable webhook for Instagram. For this go to ‘Webhooks’ menu, then select ‘Instagram’ from the dropdown and then click on ‘Subscribe to this object’ button. Now a popup will appear where you have to put the ‘Callback URl’ and ‘Verify Token’.

You have to put the Callback URL and Verify Token taking from your XeroChat system. To do this, go to ‘Syetem->Social Apps->Facebook Settings’ then click edit button of your current app. Here you’ll get the Callback URl and verify token. Use this information to the previous popup section.

Now you have to subscribe for ‘comments’ and ‘mentions’ from the ‘Webhooks’ section. Check the below image

You’ll need the permission of Instagram_basic, instagram_manage_comments, instagram_manage_insights, and Instagram Public Content Access feature. You can request these from your app permission and features menu.

Demo Screencast:  We strongly recommend creating your own screencast video with your Facebook APP & XeroChat system.

WE HAVE SUBMITTED APP FOR REVIEW USING THAT VIDEO ABOVE AND CONTENT BELOW:

Before submitting, create a user account inside XeroChat by providing access to live streaming module . This account information need to be provided to the reviewer for verification.

Content for APP Verification section:

Hi,

Here is the demo login account for you to check

Login URL :  https://YOURDOMAIN.COM/home/login_page
Email : reviewer@ reviewer.com
Password : 123456

Procedure:

1. User login in the system.

2. User Import their Facebook Account by clicking "Import Account Menu" & then "Login With Facebook".

3. System will get the user account information along with pages and Instagram accounts.

4. Users need to enable bot connection for the Instagram account associated with a page first.

5. User can then go to "Comment Automation->Automation Campaign" Menu, then from the “Latest Posts” section, user can see the analytics of any post or can leave an instant comment to any of the posts by clicking on the gear icon of any post.

6. User can see the “Hashtag Search” result form the menu "Search Tools", then click on "Actions" of "Hashtag Search" section. Then users need to select an Instagram account name from the dropdown and put the Hashtag and then hit the search button. System will show the Top Media and Recent Media list according to the searched Hashtag.

Instagram_basic

This permission is used to read an Instagram account profile's info and media.

Procedure:

1. User login in the system.

2. User Import their Facebook Account by clicking "Import Account Menu" & then "Login With Facebook".

3. System will get the user account information along with pages and Instagram accounts.

4. Users need to enable bot connection for the Instagram account associated with a page first.

5. User can then go to "Comment Automation->Automation Campaign" Menu, then from the “Latest Posts” section, user can see the analytics of any post or can leave an instant comment to any of the posts by clicking on the gear icon of any post.

6. User can see the “Hashtag Search” result form the menu "Search Tools", then click on "Actions" of "Hashtag Search" section. Then users need to select an Instagram account name from the dropdown and put the Hashtag and then hit the search button. System will show the Top Media and Recent Media list according to the searched Hashtag.

instagram_manage_comments

This permission is used to leave a comment to a media or reply to a comment of any media

Procedure:

1. User login in the system.

2. User Import their Facebook Account by clicking "Import Account Menu" & then "Login With Facebook".

3. System will get the user account information along with pages and Instagram accounts.

4. Users need to enable bot connection for the Instagram account associated with a page first.

5. User can then go to "Comment Automation->Automation Campaign" Menu, then from the “Latest Posts” section, user can see the analytics of any post or can leave an instant comment to any of the posts by clicking on the gear icon of any post.

6. User can see the “Hashtag Search” result form the menu "Search Tools", then click on "Actions" of "Hashtag Search" section. Then users need to select an Instagram account name from the dropdown and put the Hashtag and then hit the search button. System will show the Top Media and Recent Media list according to the searched Hashtag.

instagram_manage_insights

This permission is used to see the insight of any media.

Procedure:

1. User login in the system.

2. User Import their Facebook Account by clicking "Import Account Menu" & then "Login With Facebook".

3. System will get the user account information along with pages and Instagram accounts.

4. Users need to enable bot connection for the Instagram account associated with a page first.

5. User can then go to "Comment Automation->Automation Campaign" Menu, then from the “Latest Posts” section, user can see the analytics of any post or can leave an instant comment to any of the posts by clicking on the gear icon of any post.

6. User can see the “Hashtag Search” result form the menu "Search Tools", then click on "Actions" of "Hashtag Search" section. Then users need to select an Instagram account name from the dropdown and put the Hashtag and then hit the search button. System will show the Top Media and Recent Media list according to the searched Hashtag.

Instagram Public Content Access

This feature is used to get the “Hashtag Search” result.

Procedure:

1. User login in the system.

2. User Import their Facebook Account by clicking "Import Account Menu" & then "Login With Facebook".

3. System will get the user account information along with pages and Instagram accounts.

4. Users need to enable bot connection for the Instagram account associated with a page first.

5. User can see the “Hashtag Search” result form the menu "Search Tools", then click on "Actions" of "Hashtag Search" section.

6. Then users need to select an Instagram account name from the dropdown and put the Hashtag and then hit the search button.

7. System will show the Top Media and Recent Media list according to the searched Hashtag.



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