ChatPion Initial Release Details

xeroneitbd 19th Aug 2019

Hello Everyone,

ChatPion Quick Overview

Around 4 months (till launch time) we have been working on a Facebook Application with a new theme. We have changed back-end, front-end & combined EZ Inboxer + BOT Inboxer features & added more features in one item as new product called ChatPion.

When we built EZ Inboxer 2.5 years ago, it was a small product, later we have enhanced a lot, provide new features, new add-ons. Tried our level best to support our customers, instantly fix any changes come from Facebook end. Working with third-party API like Facebook is very difficult as so much changes frequently come from Facebook & we have to change our system at the same time. A lot of things have been changed during this time.

So we have decided to combine the EZ Inboxer & BOT Inboxer in one product is called ChatPion, merge 9 available add-ons into 3 add-ons for ChatPion with some new feature as well.

What main changes come with ChatPion & its add-ons:

1. One Facebook APP: For EZ Inboxer, BOT Inboxer, PageResponse add-on, one import account menu. Also with social login button for signup, Login with Facebook will create account & also import their Facebook account.
2. Subscriber Profile: Now BOT can retrieve subscriber gender, time zone & locale. (Need APP Approval )
3. Menu: Menu is redesigned, removed redundant page, and put similar designed feature in one place.
4. Instant Comment Reply: Post-wise & Page-wise both auto comment reply are now webhook based as instant.
5. Subscriber Sync: Beside Inbox, now sync old subscribers support to import from DONE, OTHER folder of your pages.
6. Interface: New interface of most of features including BOT settings.
7. BOT Reply Delay: Individual typing-on & delay settings in each reply instead of common settings for page.
8. Subscriber Profile: Subscriber details page with all information & action in one place.
9. Subscriber Segmentation: Segment subscribers by comment private reply campaign
10. Theme: We used brand new bootstrap-4 theme.
11. Payment Option: Payment option is only available in extended license. PayPal recurring payment option is implemented.
12.   Drip Campaign: Multiple Drip Campaign Assign is possible now for subscribers.
                                    Drip campaign can be set as Hourly based beside the day
                                    Drip Campaign assign based on postback click
13. BOT Send API : 24H &24+1 Promo Message Send with BOT Send API
14.   Webview: URL load in webview option added.
                          Webview Form Builder (Drag & Drop)
                          Save form submitted data & JSON API call
15. Enhanced Tree View: BOT tree view is improved, you can create bot by adding postback reply & can edit from there easily
16. Simple SMS/Email Manager Implemented
17. Optimization : Design, Code , Database everything has been optimized.
18. And a lot of other improvement .

Depreciation :

Quick Broadcasting feature has been removed due to deprecated by Facebook.
RSS AUTO Message sending option has been removed for security reason of Pages to avoid sending promotional message by any chance.

Add-ons of ChatPion: Initially 3 add-ons will be released.

1. Comment Reply Enhancers: Combined with UltraResponse + PageResponse + CommentTagMachine Add-ons.
2. Messenger BOT Enhancer: Combined with Messenger Broadcaster + Engagement + Drip Campaigner
3. Messenger BOT Connectivity: Export Import Tree view + JSON API + Webview Builder + SMS/Email Manager.

What’s the price of ChatPion & add-ons?

ChatPion Regular License: $99 , Extended License: $450
Comment Reply Enhancers: $69
Messenger BOT Enhancer: $89
Messenger BOT Connectivity: $99

What will happen for my EZ Inboxer & BOT Inboxer?

You can use your EZ Inboxer & all add-ons as you are using it now.

How I can move to ChatPion, if I want?

You will need to purchase ChatPion & install as new. You will need to create new Facebook APP & get approval of specific permission as instructed in our documentation. [Doc will be provided later]

Why it is a new product, not an update of EZ Inboxer? Why I will need to pay again?

This is the question most people will ask or curious to know. We actually changed back-end, front end, combined EZ Inboxer & BOT Inboxer in one item & enhanced a lot. It also need all permission approval for one Facebook APP. It can’t be given as an update, it needs to be re-installed & set everything from scratch.

In other hand we have worked for this around 4 months & invested around 30K USD to be honest. It’s a big investment for a codecanyon one time price product for a very specialized software where targeted buyer area is very limited, not like so broad as a Wordpress theme or plugin can be attracted. Initially our plan was to sell it as recurring payment like 6 months license, but later we decided to provide it as one time price. So we have no way to give it as updates.

However we are going to give a decent amount of discount for our existing customers which should be enough compensation comparing huge enhancement of the system.

I don’t like ChatPion , I don’t want to purchase?

It’s ok. It’s not mandatory to purchase ChatPion. You can use EZ Inboxer & all its add-on as you are using it right now.

You are welcome to check feature description, documentation, full demo & then can decide whether you will buy or not. We highly suggest to check all available features currently available is fit for you or not.

What’s the guarantee that you will support ChatPion in Future?

If there will no big changes come from Facebook itself, we must continue the project for at least 3 years. It may happen that we may move to new application after that for various reason, but off-course we will compensate with good reasonable discount for existing customers.

Is there any facility for your loyal customers?

Yes, we have as always, we value our customers & try to provide best service possible by us.

1. ChatPion with

50% OFF for Regular License
60% OFF for Extended License
3 days from launch date for everybody.

2. Comment Reply Enhancers:

65% OFF (Who purchased UltraResponse+ PageResponse + CommentTagmachine add-ons along with EZ Inboxer Regular license)
80% OFF (Who purchased UltraResponse+ PageResponse + CommentTagmachine add-ons along with EZ Inboxer Extended license)

3. Messenger BOT Enhancer:

65% OFF (Who purchased Messenger Broadcaster + Engagement + Drip Campaigner along with EZ Inboxer Regular license)
80% OFF (Who purchased Messenger Broadcaster + Engagement + Drip Campaigner along with EZ Inboxer Extended license)

4. Messenger BOT Connectivity

65% OFF (Who purchased Export Import Tree view + JSON API Campaigner along with EZ Inboxer Regular license)
80% OFF (Who purchased Export Import Tree view + JSON API Campaigner along with EZ Inboxer Extended license)

[Add-ons will be available in our website only. Discount may not be available for new customers during launch time for add-ons]

When ChatPion & its add-ons will be available?

We are trying to release within Mid-September. We will announce as soon as we submit for codecanyon review.

Regards
Konok
CEO, Xerone IT

40 Answers

kal06
3 years ago

I just bought XeroChat Front-end Theme for XeroChat how to install my theme
- ranzu84 Team
  3 years ago
  
  From the left navigation menu go to System->Theme Manager You will find a button called Install theme. Thanks
JFOC
5 years ago

Hi,
Export/Import Tree view, would include export/import the bot settings too ?
- xeroneitbd Admin
  5 years ago
  
  Yes, In Messenger BOT Connectivity add-on Tree View & Export/Import both available.
  
  Thanks
odins
5 years ago

"UPDATE 12th SEP,19 : BESIDE THIS, BUYERS WHO BOUGHT BOTH EZ INBOXER & XEROCHAT WILL GET 50% COUPON ON COMMENT REPLY ENHANCERS ONLY." .... So those who bought Inboxer Standalone include all the addons + XeroChat, wil not get discount for Messenger BOT Enhancer and Messenger BOT Connectivity addons? Need to clear on this... Thanks for your time and amazing products.
- xeroneitbd Admin
  5 years ago
  
  Yes, they will also get.
meosurry
5 years ago

Need new facebook app for this?
Can use same app for this?
- xeroneitbd Admin
  5 years ago
  
  Both is possible.
ZanDaph
5 years ago

Hi,
Any possible reason why I can't upload the file? I tried to upload the other file it is OK but when I tried to upload xerochat file it won't proceed. After it reaches 70-80%, it goes back to 0%.
- xeroneitbd Admin
  5 years ago
  
  Where it's not uploading ? Can your give screenshot about the exact issue. I couldn't understand actually.
ahmadomar
5 years ago

Do we need business verification in facebook account ?
lenka2014
5 years ago

what discount if i have both EZInboxer + BOtInboxer ?
info@xeroneit.net
5 years ago

I want to know if this version solved what we asked for in EZ Inboxer

1) to be able to change the telephone in case the one that the system takes out is no longer the current one

2) be able to change the email in case the one the system pulls out is no longer the current one

3) limit users in terms of creating chatbot and be able to create packages with different features
- aifabio
  5 years ago
  
  eu também quero saber
odins
5 years ago

Can i use the webview form builder to build a quiz chatbot?
fanluna
5 years ago

Can we limit subscribers in this app like Manychat?
- xeroneitbd Admin
  5 years ago
  
  No, It's not available .
oddu22
5 years ago

The option to post to the group is added to XeroChat
- xeroneitbd Admin
  5 years ago
  
  During initial release it will not be available. However will give this group posting feature later.
moneylove1101
5 years ago

when do you sell it ??
ZanDaph
5 years ago

Hi! Same with EZ Inboxer, we can control the access of features like no. of fb pages allowed, messages send, etc? Thanks!
- xeroneitbd Admin
  5 years ago
  
  Yes, You will be able to control from package settings.
denis
5 years ago

I would also like to know if XeroChat has / is going to have feature of using Chat Bot not only for Facebook Messenger but also for Instagram Direct Messages?

I mean now there is an option to read and reply to Instagram Messages through the Facebook Messenger Interface, see attached the screenshot

Screeenshot
- xeroneitbd Admin
  5 years ago
  
  Facebook doesn't have any Public Official API yet for Instagram. So we have no plan until Facebook release any API for that.
fanluna
5 years ago

I have only 2 concerns.
1. Design UX/UI - Can you share the screenshot please? I hope the design won't be 1/10 like EZInboxer. This is very important for me.
2. Addons - I guess you are planning to create more addons however, will it be the same way as EZ the long list?
I hope all mistakes you got from your first product will be considered.
- xeroneitbd Admin
  5 years ago
  
  An overview of the system is given on the top of this article by embedding YouTube video.
mkstalal
5 years ago

Damn, i just bought ez inboxer, bot inboxer & message broadcaster on 19th aug, , still on the process of installing the product and now the news of new app with all in one. Is there anything for me, can I request a refund in codecanyon and buy the new product, when can the new product be bought?
- xeroneitbd Admin
  5 years ago
  
  No worries, We will do something for you :)
denis
5 years ago

Taking into account facebook updated messenger policy, beginning July 31st, can you still send promotional messages to our subscribers via bulk send messenger from EZ Inboxer or in the future with XeroChat (text and link only), whether the facebook page is approved for subscription messaging or not? Or we might get blocked by facebook for abusing?
Quote:
"If you are approved for subscription messaging and you want to send promotional messages, these messages must be sent as Sponsored Messages."

https://medium.com/marketing-and-entrepreneurship/massive-change-in-facebook-messenger-policies-888702010528
- xeroneitbd Admin
  5 years ago
  
  Facebook doesn't change anything actually recently regarding policy. These policy is from year ago. People didn't know the matter. That's it.
  And our system follows this policy from year ago.
ahmadomar
5 years ago

1-What if my page is approved for subscriptional messaging , can i use this product for broadcasting to my list like manychat ?
2- if yes , can i broadcast to a big list of over (200k-500k) subscribers ?
Thanks
- sangeetjass
  5 years ago
  
  I would also like to know about this, as I have 600k users
- xeroneitbd Admin
  5 years ago
  
  You can broadcast to as much as subscribers you have. There is no limit. However all this is totally depends on your server capacity how much pressure can handle by your server. To send large number of message, you must need a big dedicated server. However we can't say any specific configuration as it's sometimes try & check matter.
- xeroneitbd Admin
  5 years ago
  
  We have multiple broadcasting option. There is one which doens't need subscription messaging approval, & another needs subscription messaging permission.
  
  Read here to get an idea what was in our existing system of EZ Inboxer & add-ons https://xeroneit.net/blog/ez-inboxer-bulk-send-vs-messenger-broadcaster
Dave
5 years ago

I wrote some of my plugins for EZ Inboxer (for personal use only). Will programming be more difficult compared to EZ Inboxer?
- xeroneitbd Admin
  5 years ago
  
  It's almost same procedure. Not any changes there.
JFOC
5 years ago

Hi,
Currently, in the Bot Inboxer (bot settings, post back reply, misc) we can have a maximum of 3 replies only, in the Xerochat how many replies we can have?
and can we change the reply position by drag & drop the reply instead of delete and create a new reply in Xerochat?
- xeroneitbd Admin
  5 years ago
  
  More reply option will be considered in future as it depends on server capacity also.
  
  No drag & drop option & have no plan currently.
- JFOC
  5 years ago
  
  Got it. So what is the selling point of Xerochat compare to EzInboxer ?
  If most of EzInboxer weakness still in Xerochat
- xeroneitbd Admin
  5 years ago
  
  I think, we have already described in details what's changes come with XeroChat , there are around 12 points of changing. If that satisfy you , you may go for XeroChat, otherwise stay with EZ Inboxer, No problem :)
denis
5 years ago

Greetings,
Recently I was updating EZ Inboxer and Bot Inboxer and ran over a technical issue after running the last update procedure: I get "404 page not found" whenever trying to access log-in page.
I took a look at "Installation documentation" in order to try to re-install the software on my server. However, even en your youtube video instructions the following link gives same issue: "404 page not found"
https://inboxer.xeroneit.net/demo

Is it related anyhow to the launch of your new product? Can I re-install my EZ Inboxer and Bot Inboxer from scratch?
- xeroneitbd Admin
  5 years ago
  
  There is no changes in EZ Inboxer, It's working fine as it is. And also installation has no issue, if you face any problem, contact our support desk please.
fanluna
5 years ago

I was approved to Facebook but never used the app for EZ products. my question is can I use the approved app for your new soft? I don't want to use EZ anymore
- xeroneitbd Admin
  5 years ago
  
  Yes, you can use the same app but you need to submit your app again for some new permissions. We'll provide instructions later.
moneylove1101
5 years ago

Thanks, not mắc lắm, but so ezinboxer, you will delete forever and not update for it's??
- xeroneitbd Admin
  5 years ago
  
  Will not delete , If in future delete, you will get all access in our website also. No worries.
Dave
5 years ago

What if I don't have only UltraResponse?
- xeroneitbd Admin
  5 years ago
  
  Then for Comment Reply Enhancer Add-on, discount will not be eligible. However contact with us, we will try to give some discount for you too.
- Dave
  5 years ago
  
  I wrote an email to you :)
  
  I like the new look of the application! :D
- xeroneitbd Admin
  5 years ago
  
  Where you wrote ? I didn't found any email. You can open a support ticket.
Dave
5 years ago

With discounts for your applications will you be able to pay with PayPal or just a card?
- xeroneitbd Admin
  5 years ago
  
  XeroChat main product will be available in Codecanyon.
  
  And add-ons in our website with Credit Card or Paypal both supported.
olalavui
5 years ago

Xerochat : 50% off - 49.5
3 addons = 69 + 89 + 99 with 65% off = 89.95
Total: 139.45 USD (within 3 days from launch date) ....
Oh my money :)) haha - just for fun :3
- mostofa.ru Admin
  5 years ago
  
  Hurry-up ;)
esrour
5 years ago

now i am using Ez inboxer , extended license , and my plan is to install the new app on the same website ( domain ) is possible to use the same facebook app as its already approved or i have to submit new app for approval ??
- mostofa.ru Admin
  5 years ago
  
  Yes, you can use the same domain and app but you need to submit your app again for some new permissions. We'll provide instructions later.
chakib1
5 years ago

i am your customer and i had bought 3 items from you and too bad that may be when you launch new product i will be busy so what happen to discount if i miss those 3 days of discount .do i have to buy it with real price and what will i do with products that i bought not long time ago?
- xeroneitbd Admin
  5 years ago
  
  Add-on discount has no limit of days as per the condition to be eligible.
  
  For main XeroChat discount , if you miss, as a previous customer, contact us, we will try to manage discount for you when you will be ready to purchase.
Brezani
5 years ago

Facebook poster or Combo poster will be available?
- xeroneitbd Admin
  5 years ago
  
  Facebook Poster will be available inside XeroChat.
  Comboposter Add-on will be released later, not have exact date to release , but it will be in future .
ZanDaph
5 years ago

Will you offer Marketing Tool Kit?
- xeroneitbd Admin
  5 years ago
  
  Would you please describe in more details what feature you are telling about ?
- ZanDaph
  5 years ago
  
  What I mean is the Sales Video, Proposal, Email Follow Up template, etc. As long as it is related to Marketing Materials :)
- xeroneitbd Admin
  5 years ago
  
  Ok, I can understand.
  
  No, we are not going to provide these actually. It's matter of marketers & their own strategy. Buyer need to do their own . We are developer & spending our most time to development of application actually.
  Thanks :)
JFOC
5 years ago

Xerochat support to add a default attribute and custom attribute into text reply or questions ?

Example for default attribute is first_name, last_name.
Example for custom attribute is user answer of questions
- xeroneitbd Admin
  5 years ago
  
  No, But Webview form builder is added , from where you can create form to collect data from users & it will be stored for that users & also have option to trigger JSON API call to get those data & process by your own code.
- JFOC
  5 years ago
  
  yes its possible to using the form to collect data and trigger to JSON API but the collected data won't available inside the Xerochat which is we can use in purpose to rephrase it inside the reply based on the custom user answer
- xeroneitbd Admin
  5 years ago
  
  That's not available, right now no plan.
Dave
5 years ago

Will there be any user input text option in responses to Messenger?
- xeroneitbd Admin
  5 years ago
  
  No, But Webview form builder is added , from where you can create form to collect data from users & it will be stored for that users & also have option to trigger JSON API call to get those data & process by your own code.
JFOC
5 years ago

So for details how much investment, we need to spend for all Xerochat addons and Xerochat?
Xerochat will support import/export bot templates and custom segmentation instead of only from comment private reply ?
Xerochat will support giphy ?
Can we Sending blaster/drip based on subscriber timezone and xerochat timezone (depend on the option we choose when creating a blaster/drip)
- xeroneitbd Admin
  5 years ago
  
  Please calculate yourself as per your needs, price is listed above. And in future there may be more add-ons available which we can't give any idea right now.
  Segmentation can be done as it was in old system, beside comment private reply is added .
  What do you mean by giphy ? Please elaborate more.
  
  You can filter user based on timezone during broadcasting, but no option for sending message of each user's own timezone . We will think about it in future, but currently no plan, as it will make the system complex for most of the server as it will create more pressure on server which will not be controlled by most of our user's server. So we have to keep thing bit simple that create less pressure on their server.
- JFOC
  5 years ago
  
  https://giphy.com/ integration for gif
- xeroneitbd Admin
  5 years ago
  
  Where you want to integrate Gif ? Currently it supports GIF file reply in Image/Video reply type, you can upload GIF file as well.
- JFOC
  5 years ago
  
  in every field that we can insert an image as reply/msg.
  Yes uploading a gif is great, but insert a gif from giphy is better for some cases.
sangeetjass
5 years ago

I have bought two licenses of EZ Inboxer and also Bot inboxer add on... I bought it a while back, but could not implement it, and was just implementing it on a new site, and then I saw that the whole product is being changed. How can I get best value of the new offer now?
- xeroneitbd Admin
  5 years ago
  
  Sorry to hear that. However you can use EZ Inboxer & continue to use it.
  
  If you want to get the new XeroChat , we are going to good discount during launch, So it will compensate some comparing the enhancement of the software. And if you also want to get add-ons, we will give you good discount too as recent existing customer.
coolq
5 years ago

Hi, how can I get notified the 3-days launch? I don't want to miss it
- xeroneitbd Admin
  5 years ago
  
  We will sen Email . Cheers :)
nazmi88
5 years ago

How about IniReply (Instagram Auto Reply)? Do you plan to give discount for bundle with all add on? What if i'm interested with Xerochat Extended with all add-ons? Can you give some discount? I'm previous customer which is already purchase Ez Inboxer with some add-ons.
- xeroneitbd Admin
  5 years ago
  
  IniReply add-on may come in future, initially we are not releasing.
  
  The available discount option are described in the article. We don't have other option of discount right now.
esrour
5 years ago

regarding our existing clients , is there any way to import their data and account to the new app ,
- xeroneitbd Admin
  5 years ago
  
  It's a massive changes in database as well. So no way to migrate user data. However we will provide option to export user account login data.
JFOC
5 years ago

any interface teaser?
still using codeigniter or other framework?
- xeroneitbd Admin
  5 years ago
  
  Teaser video will be released in a week.
  It's CodeIgniter Framework.
JFOC
5 years ago

XeroChat with

50% OFF for Regular License -> for current regular license holder or 50% of regular price ?
60% OFF for Extended License -> for current extended license holder or 60% of extended price ?
- xeroneitbd Admin
  5 years ago
  
  This discount for for everyone. Codecanyon doesn't have option to give multi price or doesn't have option of coupon. Xerochat will be only available in codecanyon. As exclusive seller of envato we can't give main product in our site . So no variation is possible in price in codecanyon.
JFOC
5 years ago

what you mean with 3 days from launch date for everybody?
- xeroneitbd Admin
  5 years ago
  
  This discount for for everyone. Codecanyon doesn't have option to give multi price or doesn't have option of coupon. Xerochat will be only available in codecanyon. As exclusive seller of envato we can't give main product in our site . So no variation is possible in price in codecanyon. So discount continue for 3 days in codecanyon . However if anyone of our existing customer miss, we will try to manage .