Happy New Year in Advance, 2021
Update 18.01.2021 : V5.3 has been released in auto update, Details here.
Wish you the very best for all of you in the upcoming days.
As you know we have developed ChatPion with a great dream to make this product top of all with many multi-channel marketing features. There are a lot of features available in ChatPion. Each feature can have the ability to become a good single product. But we keep all of them in one to make ChatPion special.
We are continuously working very hard to fulfill our dream & help you by giving more & more features. In this upcoming update, we have mostly focused on Ecommerce Store & Food Ordering System. Besides we have also improved a few things in BOT settings.
Let me give you a summary of the upcoming new features of 5.3 by early 2021
1. SMS Broadcasting Delay Option: We are giving the option for setting a delay for each SMS to send in SMS bulk broadcast as we found some SMS gateway has a very low limit of sending per minute or second. So to avoid this issue for an individual provider, we are giving the delay option.
2. User Input Flow Campaign Export-Import: We are providing the feature to export & import user input flow campaign [Add-on] inside BOT Export Import feature of ChatPion. Now during Messenger BOT Export, corresponding all user input flow campaign will be also exported. When importing, a new user input flow campaign for the new page will be created & assigned.
3. Easy Messenger BOT Setup for E-commerce Product: Previously you needed to setup E-commerce product as a carousel by inputting name, title, price or image manually. Which was a very tedious job that we can feel. Now this option is also available as you can set up anything like that as you want. But for specific E-commerce product, we are giving an option to just select product from drop-down to create the carousel or generic template which will make your Messenger BOT builder for E-commerce store very easy. Check details here https://youtu.be/wsqe-ZApAts
4. Medium Posting with User Token: As Medium has removed the option for developers to create an APP for authorization by your users, they are providing a user token for each user instead. So we are fixing it by giving the new option to manage Medium posting by User Token.
5. LinkedIn Posting Issue: There was an issue with Message Content with break & quotation. We have fixed this issue & will be released very soon.
Restaurant Food Order & E-commerce Store:
6. Facebook Page Optional for E-commerce Store: At this moment Facebook page selection is mandatory during creating Ecommerce store. We are going to make it optional. Facebook page is not anymore needed to create Ecommerce store. Ecommerce store or Restaurant store can now operate independently without needing any Facebook page connection.
7. Table-Wise QR Code: This is the most requested feature for the Restaurant food ordering system. Now vendor can create a different contactless QR Menu for each table or counter. This actually for pickup point. That can be used not only for Restaurants but also for physical product stores for each pick-up point. When scanning the specific table or pickup point QR code, during checkout or submitting an order, the specific table number or pickup point will be selected automatically. Check details here https://youtu.be/qbvpYkwFjac
8. E-commerce Store Theme Color Selection: Now vendor can select their color for each store. By default, it's a Blue theme. Then you will be able to change the theme color for each store individually. Check details here https://youtu.be/xhQ01X0dgnc
9. Font Selection for E-commerce Store: Vendor can set font from a list of available fonts (Arial, Garamond, Georgia, Helvetica, Tahoma, Times New Roman, Trebuchet MS, and Verdana) for each store differently. By default Trebuchet MS is set.
10. Product Single Page Image First: We have redesigned the product single page a bit to make it attractive. We have put the image of the product at the top.
11. Guest Purchase: Another big request from our clients was the Guest Purchase option. So customers can submit an order outside Messenger without signup or login. This Guest Purchase feature is helpful for Restaurant Food orders submitting from a table. Check details here https://youtu.be/eX_h3IkmhQY
12. Product Attribute Value Exclude: There was a big problem in attribute selection for products. The vendor had to create a different attribute for each product if their attribute value was different but with the same name. As an example, Color is an attribute. Attribute value may be Blue, Red, Black, White, Green etc. Now each product doesn't have all these color values. Shirt may have Black & White only whereas Pant may have Blue & Black. In this case, Color attribute isn’t sufficient for both Pant & Shirt. The vendor was needed to create two different attributes with different values.
In this update, we are solving this issue. Now you can exclude any attribute value in product settings. So you can exclude other colors for Shirt or Pant that may be available.
This feature available only in the product price variation add-on
Check details here https://youtu.be/JQdCRNckVds
13. Category Image: Now vendor will be able to upload a category image. Store home page has been redesigned again where the category filtering link displays the category image to make it more attractive.
14. Signed-up Customer Lists: As you know from the previous version, the ChatPion Ecommerce solution can be set up outside Messenger as a regular web-based application. So customers can sign up to submit their order. These customers weren’t displayed in ChatPion before. Now the vendor can see the external customers list of their store. The vendor can change password of the customer at this moment. On the external customer's side, reset-password isn’t available. Hope, in future, we will provide it. Currently, the store admin has permission to change on behalf of the customers.
15. Add to Cart Modification: Now vendor can enable or disable "Add to Cart" button for each store.
16. Buy Now Button Modification: Now vendor can enable or disable "Buy Now" button for each store. Also, the "Buy Now" button can be renamed with anything you want. As an example in the Restaurant, we can use "Order Now" instead of "Buy Now".
The purpose of this "Add to Cart" & "Buy Now" button disable option is for users who want to use the system just for contactless QR menu, don’t want to order online. For this reason, we have given all the options as per your needs.
17. Product Grouping: For product display, now you can set Category-wise display or just product-wise.
18. Category Ordering in Menu: If any vendor sets category-wise product display, you can reorder Category by drag & drop to display as per your desired order. Check details here https://youtu.be/oJK9RavRius
19. Product Viewing: We are providing two ways of displaying products: List view and Grid view. You can set it for each store. By default, the List view is enabled for all stores.
20. Product Ordering in Menu: The vendor can set product display ordering in various ways. There are five options that are available to display products by ordering with Ascending or Descending. These are Product Title, New Product, Price, Total Sales and Random.
21. Order Schedule: Now vendor can enable future order time limit. As an example for Restaurant, the vendor can enable tomorrow’s order. So customer can order & select the date of tomorrow for delivery. The vendor has the option to enable or disable the schedule delivery option & setup the desired time limit.
22. Preparation Time: The vendor can enable/disable to display preparation time for products. It’s helpful for Restaurant food ordering. The vendor can set a global value for the full store for all items & it can be overwritten from each product. So both options of global & product-wise preparation time setting are available. https://youtu.be/2Wnwewd6mzQ
23. Business Hour Settings: The vendor can setup business hours for each store & also has an option to set always open. If the business hour is set for each day, then the customer can’t submit any order outside business hours. This is very much necessary for Restaurant food ordering.
24. Ecommerce Store Widget: We are giving a simple way to embed Ecommerce store on other websites by putting an iframe code easily.
25. Payment Gateway: We are adding two more payment gateways both for ChatPion service selling [Extended License] & Ecommerce Store.
a. MercadoPago for Latin America
b. SSLCOMMERZ for Bangladesh
c. SenangPay for Malaysia
d. Xendit for Indonesia
e. Instamojo for India
26. Product Import from CSV File: Now you will be able to import products in ChatPion Ecommerce from a CSV file.
27. Delivery Modification : Vendor can now enable or disable Home Delivery as like as can enable disable pick up point delivery.
These are the start of 2021, we will try our best to bring more & more exciting features through out the whole of 2021 as much possible. We believe, you never regret staying with Xerone IT.
In 2021 we have a lot of plan in development. We are exploring & planning on some more exciting stuff like
1. Messenger BOT Flow Builder .
2. Telegram BOT .
3. Complete Booking System etc.
We don't have any ETA yet on these, but we are optimistic to bring them as soon as possible by 2021.
Once again, best wishes for 2021 & many thanks for staying with Xerone IT.
Have a great New Year, Best of Luck & Stay Safe!
CEO, Xerone IT