Bot Reply Not Working

Profile Picture thomas2022  10th May 2020 ChatPion

Hello,

I followed the template from creation app to xerochat platform but when i start conversation in messenger the bot did not reply.

2 Answers

  • thomas2022

    4 years ago

    Problem resolved Thank you so much *****

  • xeroneitbd Admin

    4 years ago

    Make sure to enable Messenger webhook event , there are total 5 events


    1. Feed


    2. messages


    3. messaging_postbacks


    4. messaging_optins


    5. messaging_referrals

    See the screenshot https://prnt.sc/se3fir


    If you still face issue, contact support desk please by opening support ticket.

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