Something went wrong in profile access : You must provide an access token.
4 Answers
Vuekai
2 years ago
Dear geneboss
Do you have solution to fix this? I also suffered this issue too, If you have please share your experience to us.
Thanks
geneboss
3 years ago
I had the same issue and had nothing to do with browser cache. This happened after I set up a two-factor authentication with my Facebook account. After many attempts to resolve the issue finally I deactivated the two factor authentication and the issue is resolved.
Conclusion:
The burden is on Chatbibi's side :) This needs to be fixed.
Thanks
xeroneitbd Admin
3 years ago
Two factor authentication in profile isn't a problem. I myself use two factor authentication in my profile. But i never faced such issue. It's something else either problem in giving permission access during log in flow or any other security setting in your account.
Thanks
BNEXT_SOLUTIONS
3 years ago
hi, I suppose my team create few FB apps for same webhook URL https://chatbot.adstar.my
Then, I delete all fb app only leave one app. after that, the issue happen.
Screen record https://youtu.be/9yRWydrwrNc
xeroneitbd Admin
3 years ago
First make sure your app is fully approved.
If approved make sure that the APP version is 7.0 , Read details here https://xeroneit.net/forum/thread/xerochat-v41-and-facebook-app-v70-compability
If not approved yet, keep your app in development mode & submit for approval
It looks like there were also any other error/warning during Login with Facebook flow. Or user didn't granted all the permission correctly or cancel in the middle of the flow.
If you can give us a short video screencast about the procedure what you are actually doing during login with Facebook, we could understand the exact problem.
danfehost
4 Answers
Vuekai
2 years agoDear geneboss
Do you have solution to fix this? I also suffered this issue too, If you have please share your experience to us.
Thanks
geneboss
3 years agoI had the same issue and had nothing to do with browser cache. This happened after I set up a two-factor authentication with my Facebook account. After many attempts to resolve the issue finally I deactivated the two factor authentication and the issue is resolved.
Conclusion:
The burden is on Chatbibi's side :) This needs to be fixed.
Thanks
xeroneitbd Admin
3 years agoTwo factor authentication in profile isn't a problem. I myself use two factor authentication in my profile. But i never faced such issue. It's something else either problem in giving permission access during log in flow or any other security setting in your account.
Thanks
BNEXT_SOLUTIONS
3 years agohi, I suppose my team create few FB apps for same webhook URL https://chatbot.adstar.my
Then, I delete all fb app only leave one app. after that, the issue happen.
Screen record https://youtu.be/9yRWydrwrNc
xeroneitbd Admin
3 years agoFirst make sure your app is fully approved.
If approved make sure that the APP version is 7.0 , Read details here https://xeroneit.net/forum/thread/xerochat-v41-and-facebook-app-v70-compability
If not approved yet, keep your app in development mode & submit for approval
https://xeroneit.net/blog/xerochat-how-to-submit-app-for-review
xeroneitbd Admin
4 years agoIt looks like there were also any other error/warning during Login with Facebook flow. Or user didn't granted all the permission correctly or cancel in the middle of the flow.
If you can give us a short video screencast about the procedure what you are actually doing during login with Facebook, we could understand the exact problem.
Thanks