On import a bot template i got this message: ERROR: SyntaxError: JSON.parse: unexpected character at line 2 column 1 of the JSON data. Keep in mind the bot template itself works fine… with no errors.
3 Answers
odins
4 years ago
Hi,
I cant create a support ticket for Zerochat... is no longer valid... need to purchase once again on envato for support?
xeroneitbd Admin
4 years ago
If support period is expired, please renew support period to get support.
Thanks for your understanding.
odins
4 years ago
Hi, thanks for the fast reply!
Updated to latest version (4.1).
Tried to import bot template, got this error message:
ERROR: SyntaxError: JSON.parse: unexpected character at line 2 column 1 of the JSON data
xeroneitbd Admin
4 years ago
Without checking , we have actually no idea. Please create a support ticket providing all details of your application to check the matter.
xeroneitbd Admin
4 years ago
Update to latest version of Xerochat (4.1) & then check , let us know the error message you got now. So we can then understand the issue.
odins
3 Answers
odins
4 years agoHi,
I cant create a support ticket for Zerochat... is no longer valid... need to purchase once again on envato for support?
xeroneitbd Admin
4 years agoIf support period is expired, please renew support period to get support. Thanks for your understanding.
odins
4 years agoHi, thanks for the fast reply!
Updated to latest version (4.1).
Tried to import bot template, got this error message:
ERROR: SyntaxError: JSON.parse: unexpected character at line 2 column 1 of the JSON data
xeroneitbd Admin
4 years agoWithout checking , we have actually no idea. Please create a support ticket providing all details of your application to check the matter.
xeroneitbd Admin
4 years agoUpdate to latest version of Xerochat (4.1) & then check , let us know the error message you got now. So we can then understand the issue.