Unable to change logo

Profile Picture rafaelsclrj  16th Jul 2020 SiteSpy

 Hello everyone!

I just bought XenoSeo and am going through the configuration steps.

When I try to upload my site logo nothing happens, I made sure that the dimensions and file size are according to the recommended 700x200 500kb.

Has anyone ran into this issue? How can I fix it?

Best Regards!

2 Answers

  • smbbizapps

    1 year ago

    how do you change the permission - also, do you do it for the folder or for a file?

  • erichammer

    2 years ago

    Hey, I had the same issue. I think I figured it out. The permissions need to be set to 755. I thought I'd done so but forgot to set it to recursive for all directories. Once I did so, it allowed the changes to be made. 

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