How to Configure Messenger Bot Reply For No Match Keyword with XeroChat

Configuration Procedures of Messenger Bot Reply For No Match Keyword With XeroChat : First of all, Go to Messenger Bot -> Bot Settings -> Action Button Settings dropdown of XeroChat Application and select No Match Template option. You can set bot reply for text, image, audio, video, file etc.   Now go to Messenger Bot -> Bot Settings -> General Settings menu a...

7th Oct 2019

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How to Integrate MailChimp with XeroChat

You can now integrate MailChimp into XeroChat. From now with this feature all the emails collected from messenger Quick Reply or user’s sign up will automatically added to your desired MailChimp list. Integration procedure: First of all please go to the menu Messenger Bot then click actions of the Email Auto Responder section. Then click MailChimp Integration. Now you’ll be in ...

3rd Oct 2019

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APP Approval Instruction For XeroChat Group Posting [For Who Has Already XeroChat Approved App]

You will need below permission to run XeroChat’s Facebook group posting feature. publish_to_groups Groups API   First of all please go to the menu System->Settings and then click Change Settings of General section. Then enable group posting from Facebook Poster section. Now please go to https://developers.facebook.com/ and keep your current app in development mode. Start...

25th Sep 2019

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How to set auto reply of dark post or by post ID with XeroChat

You can set auto reply campaign for dark post like Facebook Ads Post or any post that want to hidden from timeline with XeroChat. Also you can set auto reply campaign by post ID (those post don't show in latest post list of that page) Disclaimer : We want to inform you that , Facebook Ads post that you created from Facebook Ads manager, if you have ever edited/modified your ads after c...

8th Sep 2019

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How to submit Facebook APP approval for review in XeroChat

How to submit a Facebook app for review   You will need below permission to run XeroChat’s core features. pages_manage_engagement pages_read_user_content pages_manage_posts read_insights pages_manage_metadata pages_read_engagement pages_messaging pages_user_gender pages_user_locale pages_user_timezone Make sure to keep Facebook APP in development mode Import ...

26th Aug 2019

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(#551) This person isn't available right now error message in Subscriber Bulk Broadcast

You may see error like (#551) This person isn't available right now in report of Subscriber Bulk Broadcast with Messenger Broadcaster addon There may several reason: 1. The user deactivated their account. 2.The user blocked your page. 3. The user don't have activity for long days with your page. 4. The user may in FB Inboxer leads as got private reply of comment but never repli...

2nd Jul 2019

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1919

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How to reset purchase code of Xerone IT Products

One purchase code can be hooked with one domain or subdomain. However if you change your domain or subdomain, you will need to reset purchase codes to use them for new domain or subdomain. The good news is you do not need to open a support ticket or ask our team to reset your purchase code any more ! Yes, now you can reset your purchase code from your Xerone IT panel. You can reset both Envato ...

9th Apr 2019

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Solution for error (#200) If posting to a group, requires app being installed in the group

You can follow the below steps to install the app in your Facebook group. Remember that's for only after your app is approved & Live mode. First, go to your Facebook group and click the "More" button. Then click the "Edit Group Settings" menu from the dropdown list. As shown in the Step 1 section. Click on the "Add Apps" button in the Apps section. As shown in the Step 2 section. Her...

30th Mar 2019

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Your Webhooks subscription callback URL has not been accepting updates for XeroChat

If you get this message for XeroChat in Facebook app dashboard "Your Webhooks subscription callback URL has not been accepting updates", there may several reason for that. Most cases, if your server goes down for any reason like maintenance or other, Facebook can't get any response from callback URL. In this time Facebook send this notification. If it continues for long time, Facebook may s...

19th Jan 2019

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URL Blocked: This redirect failed because the URI was not whitelisted for redirection in the client's oAuth settings. Make sure client and web OAuth login are turned on and add all your app domains as valid OAuth forwarding URIs.

If you get this error in EZ Inboxer : URL Blocked: This redirect failed because the URI was not whitelisted for redirection in the client's oAuth settings. Make sure client and web OAuth login are turned on and add all your app domains as valid OAuth forwarding URIs. That’s because of misconfiguration of Facebook app login settings. Double check your all settings is correct. You...

19th Jan 2019

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Get Open Rate For Subscriber Bulk Broadcast of Messenger BroadCaster

If you are sendig message with Subscriber Bulk Broadcast of Messenger BroadCaster, to enable the report of open rate, Make sure to edit the webhook event of your app & select message_reads . Goto you Facebook APP, From Left Menu click on Messenger -> Settings . After that disable the BOT, & Re-start the BOT again. ( Don't Delete ) This settings is need...

19th Jan 2019

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Page is already enabled by another admin in BOT Inboxer

This happen in BOT Inboxer when the page is already enabled by another Facebook account or another system user in the your system. To solve this & enable from where you are trying is to find out the account in the system where this page is already enabled. You will need to delete the BOT from BOT Settings Menu from that account. Then you can enable it again for new account. If for any...

25th Dec 2018

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