Troubleshooting for auto reply of XeroChat

XeroChat’s auto reply & private reply of comment is webhook based. There is no relation with cron job for auto reply campaign. However if you find your auto reply isn’t working for any reason, you should go for some checking if these are full filled. 1. First of all, make sure your app is fully Approved with Business Verification/Individual Verification & in Live Mode. Before approval & ...

14th Nov 2019



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Email Marketing With XeroChat & Email API Integration

Email integration into XeroChat. Now you can send automated replies to your clients who will provide their Email address. Also, you can send bulk Email to your created Email address lists. Integration procedure: First of all please go to the menu Broadcasting then click actions of the Email API Settings section and you'll see the APIs dropdown. You can integrate four Email APIs...

10th Nov 2019



FAQ in Messenger With Ice Breakers Feature With XeroChat

What is Ice Breakers of Facebook Messenger: Ice Breaker ( FAQ in Messenger ) is a new addition on Facebook Messenger for business with a list of frequently asked questions. This is an alternative of Get Started button. You may see these question in messenger before, but there was no way to control them programmatically, manage user response & continue chat as per their question. Now Facebook...

30th Oct 2019



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XeroChat front-end theme development documentation

Hello everyone, Majority of you guys are interested in XeroChat extended license. Many of you guys already have a successful business leveraging the power of XeroChat. Doing business means a powerful and converting sales page. Different people would like to design their sales page in different flow and content. It is not easy for us to meet everyone's requirements and reflect those in a si...

29th Oct 2019



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XeroChat Development in Localhost Server - Purchase Codes

As we can feel that sometimes you need to modify or extends anything of XeroChat. It’s very tough & risky to do this in production server. As our motto is ‘We think of your needs’, so we are decided to give a flexible way to do it. Here is a Master Purchase Code for XeroChat, which will work in localhost server for installation. So if you need to do any changes in design or extends som...

19th Oct 2019



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XeroChat is the First to Implement Private Reply with Template Message

On September 30, 2019 Facebook made improvements to private replies. The old Private Replies only allowed plain text to be sent. With this update businesses can send images, templates and quick replies as part of the message they send in response to a post or comment on their Page. Private Replies allows businesses to reply to Post Comments and Visitor Posts made on their Page with a si...

17th Oct 2019



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Website Comparison & Place Search in Facebook with Xerochat

Today we're going to introduce our new features of XeroChat, It's Search Marketing, and Comparison Marketing. That’s really so much powerful tools from many aspect. 1. For comparing website existence in Facebook. 2. Place Search in Facebook. Comparing website existence in Facebook helps you to know, how many times your website shares, reaction, comment, in Facebook fo...

17th Oct 2019



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SMS Marketing With XeroChat & SMS API Integration

SMS integration into XeroChat. Now you can send automated replies to your clients who will provide their phone number. Also can send bulk SMS to your created/uploaded phone numbers list.   Integration procedure:   First of all please go to the menu Broadcasting then click actions of the SMS API settings section.     Now you’ll be in the SMS API integration panel. ...

7th Oct 2019



How to Configure Messenger Bot Reply For No Match Keyword with XeroChat

Configuration Procedures of Messenger Bot Reply For No Match Keyword With XeroChat : First of all, Go to Messenger Bot -> Bot Settings -> Action Button Settings dropdown of XeroChat Application and select No Match Template option. You can set bot reply for text, image, audio, video, file etc.   Now go to Messenger Bot -> Bot Settings -> General Settings menu a...

7th Oct 2019



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How to Integrate MailChimp with XeroChat

You can now integrate MailChimp into XeroChat. From now with this feature all the emails collected from messenger Quick Reply or user’s sign up will automatically added to your desired MailChimp list. Integration procedure: First of all please go to the menu Messenger Bot then click actions of the Email Auto Responder section. Then click MailChimp Integration. Now you’ll be in ...

3rd Oct 2019



APP Approval Instruction For XeroChat Group Posting [For Who Has Already XeroChat Approved App]

You will need below permission to run XeroChat’s Facebook group posting feature. publish_to_groups Groups API   First of all please go to the menu System->Settings and then click Change Settings of General section. Then enable group posting from Facebook Poster section. Now please go to and keep your current app in development mode. Start...

25th Sep 2019



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How to set auto reply of dark post or by post ID with XeroChat

You can set auto reply campaign for dark post like Facebook Ads Post or any post that want to hidden from timeline with XeroChat. Also you can set auto reply campaign by post ID (those post don't show in latest post list of that page) Disclaimer : We want to inform you that , Facebook Ads post that you created from Facebook Ads manager, if you have ever edited/modified your ads after c...

8th Sep 2019



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