v8.5.8 ChatPion - Facebook & Instagram Chatbot,eCommerce,SMS/Email & Social Media Marketing Platform (SaaS)
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ChatPion mainly is a visual drag and drop Flow Builder based chatbot for Facebook Messenger and Instagram DM. It also comprises a feature for reply and private reply to comment on Facebook and Instagram. Besides, the marketing application has a feature for posting text, image, video, and carousel on Facebook and Instagram. Moreover, it has a feature for posting on other social media. True, the marketing software comes up with a complete SMS and Email marketing solution. On the other hand, it has a full-featured Ecommerce platform that could be set up inside Facebook Messenger, Instagram DM, and on web browsers. Ultimately, ChatPion is a self-hosted white label multi-user SaaS application. You can start a software service business with ChatPion Extended License. In one word, it is an all-in-one marketing solution for your business.

On the ChatPion Flow Builder, a visual drag and drop chatbot editor, you can easily build a fully interactive and highly responsive Facebook Messenger and Instagram bot. You can accomplish the entire bot building process on the Flow Builder without moving here and there. Therefore, you can effectively control all the messages, actions, and interactions among them. Looking at the bot on the Flow Builder, you can imagine how the bot will interact with your customers. Therefore, you can build the bot in a way that the bot can attract more and more customers. On the Flow Builder, you can build a condition-based intelligent bot that can take decisions based on users’ data and act accordingly. It doesn’t send random messages to every people. Instead, it sends the right message to the right people.

The ChatPion Flow Builder is user-friendly and well-designed. You can build a bot on the Flow Builder by dragging and dropping very easily. Simply put, it makes the bot-building process super easy and straightforward.

The application has a social posting feature that can publish and schedule posts on different popular social media, such as Facebook, Instagram, Twitter, and so on. Besides, it has Facebook and Instagram comment growth tools that can comment and reply to comments under posts, send private reply and accomplish some other things on Facebook and Instagram. Also, the application has Email and SMS marketing tool that can send Bulk Emails and SMS to your customers.

Moreover, ChatPion has a full-featured Ecommerce. With the Ecommerce, you can create robust and nice-looking Ecommerce stores that can live inside Facebook Messenger, Instagram DM, and on the web browser. The Ecommerce store can sell products to customers and receive payments via multiple payment methods, including PayPal and Stripe. Of course, you can use the Ecommerce store as the QR code digital menu for your restaurant. Well, after you have created an Ecommerce store, you can easily integrate it with a messenger bot on the Flow Builder. You can also create User Input Flow campaigns on the Flow Builder if you have User Input Flow and Custom fields, a ChatPion Add-on. The User Input Flow can collect data from the users in a conversational way like a human being.

Well, ChatPion has two types of Licenses – Regular License and Extended License. With the Extended License, you can sell the service of the software to your end-users and receive payments from them via different payment methods. Also, you can rebrand the software as your own brand name. That is, you can start a software service business on your own with the Extended License of ChatPion.

ChatPion has a precise and well-organized dashboard. And from the Dashboard, you can navigate to different features easily, especially to the drag and drop Visual Flow Builder.

In conclusion, ChatPion is a complete and comprehensive solution for your business.


Messenger and Instagram DM BOT:
  • Create a BOT by using Visual Flow Builder (Drag and Drop Bot Builder)
  • Facebook Messenger and Instagram DM Bot
  • Easy switching between Messenger and Instagram on Bot manager.
  • Exact and String Match Keyword based reply
  • Reply with Text, File, Image, Audio, Video, Gif
  • Generic Template, Carousel Template, Media Template
  • Post Back Buttons, Quick Reply Buttons
  • Button of URL, Phone Number, Webview , User Birthday
  • Quick Reply button of user Email, Phone Number
  • Personalized Reply with First Name, Last Name
  • Sync existing leads & migrate as BOT subscribers
  • Subscriber Profile with gender, time zone & locale
  • Segment subscriber by post-back button click
  • Segment subscriber by private reply
  • Segment subscriber by adding label manually
  • Typing on Enable Option
  • Custom delay in each reply
  • Mark Seen Action enable option
  • Icebreakers to help a user to start conversations
  • Persistent Menu
  • Different Persistent Menu add for Different locale.
  • Your Brand URL set option in Persistent Menu
  • Collect Email from Quick Reply & MailChimp Integration, ActiveCampaign Integration, Sendinblue Integration, Mautic Integration, Acelle Integration
  • Collect Phone Number from Quick Reply
  • Download Email & Phone Number as CSV
  • Error reporting log of reply
  • Export bot settings
  • Save exported bot data as template
  • Admin can save exported bot data as template for users
  • Import exported bot data/Templates for any page

Ecommerce Store & Restaurant inside/outside Messenger (READ MORE):
  • Mobile app like easy to use UI
  • Multiple stores
  • Contactless QR menu
  • Product management
  • Category & attribute management
  • Coupon system
  • PayPal, Stripe, Mollie, Razorpay, Paystack, Mercado Pago, and SSLCOMMERZ,SenangPay ,Xendit, and Instamojo, Cash On Delivery, Manual/Bank Payment
  • Order management (shipping, delivery, reject & accept order)
  • Order confirmation receipt in Messenger, email & SMS
  • Receipt printing using thermal printer
  • Store pickup and pickup points (can be ordered sitting inside restaurant)
  • Saved delivery addresses
  • Easy & flexible integration with Messenger Bot
  • Implement as Restaurant Food Ordering System
  • Abandoned cart recovery reminder [ Details ]

One Time Notification (OTN) Broadcasting (READ MORE):
  • One Time Notification request button in bot settings
  • One Time Notification Broadcasting after 24 hours
  • Send Promotional Message
  • Send Message with template

Auto Comment Tools:
  • Auto Comment on Page Post as Page
  • One-time & Periodic Comment
  • Serial & Random Periodic Comment
  • Auto Comment Template Management
  • Emoji and spintax comment
  • Choose Time & Date Interval of Comment
  • Increase Page Engagement

Facebook Comment BOT Tools:
Instagram Posting Tools: (Official API)
  • Image post
  • Video Post

Instagram Comment BOT Tools:
  • Auto Comment Reply for Post Comment.
  • Keyword Filtering Word Based Comment Reply Option.
  • Manual Comment on Post

Live Chat:
  • Chat live with users on ChatPion
  • Facebook messenger and Instagram live chat
  • Easy switching between Messenger and Instagram
  • Send message by changing the Tag
  • Send Postback templates to user
  • Add labels to the user

Facebook Posting:
  • RSS Auto-posting
  • Text, Image, Multi-image, Video & Link Post
  • Carousel & Slideshow Post
  • CTA Button Post
  • Schedule/Instant Post to Your All Facebook Pages with a Single Click.
  • Periodic Re-posting Ability
  • Enable Auto Comment Reply Campaign With Post.
  • Full Report of Posting
  • Emoji Library

Social Media Posting:

SMS Marketing (READ MORE):
  • Import CSV Contact List
  • Integrate with Most Popular SMS Gateways (Twilio, Plivo, Clickatell, Nexmo, AfricasTalking, Msg91, SemySMS, RouteSMS etc)
  • Integrate Any Custom HTTP API for Local SMS Gateway Provider
  • Broadcast SMS to Messenger Collected Phone numbers
  • Broadcast SMS to Custom Imported List
  • Campaign Scheduling
  • SMS Notification During Phone OPT-IN Inside Messenger

Email Marketing (READ MORE):
Comparison & Search Marketing (READ MORE):

Modern Marketing depends on data analysis. ChatPion provides facebook page analytics with hundreds of metrics.

  • Website Comparison (like, share, comment, description etc)

Analytical Marketing:
  • Facebook page analytics
  • Facebook page messenger analytics
  • Graphical reports & dashboards

Menu Manager (READ MORE):
  • Create new pages
  • Create new menu
  • Drag & Drop menu manager
  • Edit new created menu
  • Delete new created menu

Other Features:
  • RTL (Right to left translation for Languages like Arabics)
  • Multilingual Support (Built-in 12 Languages)
  • Eye-catching Ad-ready Landing Page
  • Automatic Update
  • Add-on Support
  • Awesome Dashboard.
  • Multi-user and SaaS Application.
  • Social Login (Google Facebook)
  • Complete User Management System
  • User Login Log Report
  • Master Password to Login User Account
  • PHP Native Email, SSL SMTP & Non-ssl SMTP Setup
  • Announcement for Member
  • Admin panel menu and page manager

Extended License Extra Features:
  • PayPal, Stripe, Mollie, Razorpay, Paystack, Mercado Pago, and SSLCOMMERZ,SenangPay ,Xendit, and Instamojo payment method integrated
  • Manual/Bank payment method
  • Support desk system
  • Advanced dashboard
  • Complete blog system


Backend Link: https://demo.chatpion.com/home/login
Frontend Link: https://demo.chatpion.com
Login as Admin
Username: admin@chatpion.com
Password: 123456

Feel free to create your own demo account if you are willing to test this app with your Facebook account. The easiest way to signup is signup using Facebook. Other users will not be able to login to your account. You can unlink your Facebook account after testing.

Server Requirements & Installation

  • PHP v7.0 to v7.3 & MySQL v5.x
  • Make sure curl is enabled , mbstring is enabled, set_time_out is enabled , safe_mode is off, open_base_dir has no value, multibyte string PHP extension enabled, allow_url_fopen=1 and mysqli support is on.
  • Make sure Apache server’s mod rewrite is enabled.
  • See installation video in video manual section below.
  • It will need ZipArchive php module installed to unzip and install addon. If you can not have this php module then you have to upload and unzip addon files manualy in application/modules folder and then activate from addon menu.

Your domain must have https to use ChatPion features.

[Note: If you get “404 page not found” error then make AllowOverride in your virtual host.]

For better performance set php max_execution_time, mysql connect_timeout, mysql wait_timeout , max_allowed_packet , max_connections to long limit possible, so that your server can process script for long time if needed.

For fast loading, we recommend to enable GZIP Compression on your server (Most server enable it by default)

ChatPion Development In Localhost Server - Purchase Codes

For development & customization purpose, we are providing master purchase codes for localhost server. Click here to READ MORE.

ChatPion - Front-end Theme Development Documentation

For development & customization purpose, we are providing master purchase codes for localhost server. Click here to READ MORE.

Vide Manuals


Want to know more about ChatPion? Please read our Documentation.

You will also need to business verification from Facebook. Here is a best practice to get approval.

Also you can do Individual Verification which has restriction like 3 pages can be imported with one Facebook Account.

Change Log:


  • go2tanvir

    3 years ago

    Excellent software for facebook messenger

  • developerguru

    3 years ago

    great job

  • dkwholesales

    3 years ago

    The XeroneIT team makes sure you are setup for success by offering great products and even better support.

  • BuxRecord

    3 years ago

    Thanks you so much. Everything is perfect

20 Comments Login to comment

  • You are remove bulk messenger for Facebook fanpage. We need this feature

  • Hey
    My account on envato is hacked and i couldn't get it back

    I can give you all details and the purchase pdf file that includes all my info and purchase code

    Could you please help me is some way so i can download xero items that i have purchased ?

    I don't even need to change the domain
    Just i need to get the updates

  • Hello alaminjwel, are you able to add Telegram too :)?

    • xeroneitbd Admin

      3 years ago

      Currently it's not in our to do list . However we will definitely think about it in future.


  • How does it work If I am an Agency owner and offer this to an agency as well? Can I do charge (extended license) on recurring fees to the client?

    • xeroneitbd Admin

      3 years ago

      The system doesn't have agency account creation option. I mean you user doesn't have option to resell to their users from their panel.

      In this case, the solution is to purchase extended licenses for each agency users & install for them only in your server.


  • Will they make a new complement for woocommerce ?

  • May I ask for quick reply auto collect email and phone number function. As I know if an user does not publish email or phone number at their personal profile, that quick reply does not able to auto filled the email or phone. So in this case we will mention in our message saying that " if does not show your email/ phone, please type your email or phone manually at below" in the message. So if an user key in manually , how system can collect the data automatically like quick reply do? In reality, most of the people dont update their email and phone number. So wondering , we can do anything if people key their phone or email manually. Thanks

    • xeroneitbd Admin

      3 years ago

      It's not available right now. You may use webview to collect email or phone number & later process it as per your needs.

  • Is Xerochat compatible with Facebook Graph API 4.0 or 3.3 only?

  • I Purchase xerochat and all its add-on. I am more than satisfied with the service. They are very responsive and super professional. i am happy and surely recommend them to everyone. Do not hesitate to buy their products as they are very good and bug free. Special thanks to Agent Miraz who personal helped me a lot through the whole process. May god bless you and the whole team. thank you very much

  • sms not works. please creater custom api sever. i want connection to sever in vietnamese

    • xeroneitbd Admin

      3 years ago

      What do you mean by not work ? Which SMS gateway you have tried.

      There is no option to add custom gateway. We have already provided 7 SMS gateway that's enough i think. For any custom matter, you can use JSON API connector add-on & built your own system.

    • moneylove1101

      3 years ago

      I try 6 gateways and only nexmo is usable but the cost is too expensive.

  • Hello? my chat does not reply. please check out

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